Refund & Return Policy

At Remkoen, customer satisfaction is our priority.

Returns

We accept returns within 30 days after delivery.

To be eligible for a return:

• Items must be unused and in original condition

• Items must be returned in original packaging

Non-Returnable Items

Certain items may not be eligible for return, including:

• Used products

• Damaged items caused by misuse

• Clearance or final sale items

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue.

Contact

Email: support@remkoen.com